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Reviews of Air Canada

2021-11-24 17:14:56

YVR-YYZ 787 Business

On board service is hit and miss. Some air staff are polite and helpful others are disgruntled.Seat is comfortable, good IFE, and the food is just ok just don't do anything to upset the rigid impersonal system.Amenity kit is poor compared to other Star Alliance carriers. No useful stuff like comb, lip balm, ect - just some moisturizer, tooth paste, eye mask and the typical compression socks nobody ever uses.Maple Leaf lounge space and service is quite good in most Canadian airports whether domestic, US, or International. Table service is fast and food is good. Ok selection of wine and other drinks.Above average job accommodating flight changes due to Covid and other externalities. Leave number and wait for call back.

2021-11-13 13:38:45

I was initially apprehensive about…

I was initially apprehensive about flying Air Canada having read the reviews, however, my experience with the airline was beautiful. I found the staff pleasant and helpful and I will fly Air Canada again.

K Trainor
2021-10-06 10:43:36

Wouldn't hesitate to fly with them again

Amazing entertainment system even on short haul flight which is rare to find. Clean plane and friendly staff. Everything ran on time and smoothly. Customer service were extremely helpful on the phone also when I needed to add a flying partner number - straight through on their UK line. I wouldn't hesitate to fly with them again.

Stive Austin
2020-03-29 21:18:48

phone support need to improved,

Alex Cattarozzi
2020-03-15 14:55:37

Fantastic service

Were able to change my flight in my time of need free of charge. Thanks Esti in Florida for your hard work in finding me an available flight so that I could move my flight to an earlier date. I will remember what was done here when booking future flights. Top class service!

John W
2020-01-15 14:45:57

I recently flew Air Canada for the…

I recently flew Air Canada for the first time, and what an experience! First class service, meals, and people. Really a head above any other airline I have ever traveled with- and I had to say- keep up the outstanding work!

2019-10-15 08:25:11

London to Toronto return.

Flew Heathrow to Toronto return.Delayed one hour on return due to “passengers and luggage being removed from flight “.Cabin crew were great, food was average.Inflight entertainment was very good with a decent quality screen. Aircraft were clean and reasonable space in economy but found the seats on Dreamliner rather firm/uncomfortable.Check in at Toronto/Air Canada is all automated with no staff around to assist, although the security search was quite fast.Overall quite good and would use again, just wish they flew from Gatwick which is closer to home.

2019-03-04 00:08:52

Very decent company with acceptable…

Very decent company with acceptable service, quality of the food and plane facilities. Will use in future.

2019-02-05 08:02:17

My rating of Air Canada

My rating of Air CanadaI have been flying with Air Canada between Copenhagen and Los Angeles with a stop in Toronto. I have to say, that the flight to Toronto was not very good. I sat watching movies on board, and of course I had earphones in my ear. Then there's a steward, and I hadn't heard that he would give me anything to drink. So he pricked me on the shoulder, and then I said: sorry my friend I didn't hear you. Then he became very angry and almost shouted if I should have something, and then I said: yes please. Then he went back about 10 minutes and said: I was not his friend!Excuse me?First, he should not treat the passengers that way.Secondly, yes we are on a pilot in about 32,000ft. And you are employed as a steward so it is just as your duty to provide good service.Luckily, the staff on the plane to Los Angeles were better off, they were certainly amricans and not French!Therefore I give Air Canada 3 star out of 5.

2018-12-07 21:11:46

Will use every time

Although the direct flight can be a bit more expensive, less so when booked in advance, it is completely worth it with Air Canada. Booking and boarding were a breeze and the attendants were very organized and ready to assist. Fees for rebooking a return flight were high but that was also due to price difference of that date and I decided not to rebook, which wasn’t a problem for me because it wasn’t urgent(which travel insurance would cover if it was).

2018-09-23 05:06:43

Like a low cost airline!

Pity to see a flag carrier operates like a low cost airline but worst still the actual Canadian low cost carrier Tranact gives better service that Air Canada. My recent first time experience with the 2 airlines, Air Tranact Gatwick to Vancouver and Air Canada Vancouver to Honolulu allowed me to compare the 2 airlines anđ no doubt Air TranAct came out much better.

Executive Piped Cotton Waffle Bathrobe
2018-08-22 10:19:35

Thank you

Thank you, Air Canada! Especially your Pro Team at La Guardia! Especially to the Lady at the Gate to Montral! She did a wonderful job! Keep it up!

2018-06-30 20:21:39

Service on my flight was acceptable

Service on my flight was acceptable, but not amazing. There was a delay with providing headphones for the tv and that was almost 1 hour by the time they got it. crew were nice and helpful overall.

Pierre Lebeouf
2018-02-05 15:50:10

good service by staff on air canada

good service by staff on air canada. We had a bit of delay but was given refreshments. very good

Tycho Loke
2018-01-14 22:55:47

My suitcase got ripped

My suitcase got rippedSadly enough after flying for the first time with air canada my suit case broke there was a deep cut in it. I fly a lot mainly like 10 times a year but sadly while flying with air canada my suitcase broke so I filled a claim, took them 1 month to respond and 6 months to get me my money back. It took a while but luckely I got it back medium experience I hope in the future when I fly with them everything goes great!Kind Regards,Tycho LokeCEOTycho Loke Services

FAQ for Air Canada

How can I get social with Air Canada?

Air Canada hopes to satisfy customers with a lot of dedication and efforts. Therefore, Air Canada has its social media channels on Facebook and Instagram, hoping to learn about its customers through these apps. In addition, you may feel dissatisfied when Air Canada provides you with services and assistance. Air Canada will accept all suggestions.

Does Air Canada have a student discount?

Yes. Air Canada supports student discounts. Air Canada has set special discounts for currently enrolled college students and high school students. As long as they can present relevant documents to Air Canada to prove their student status, they can enjoy student discounts and save up to £18.

How to contact Air Canada?

Air Canada provides comprehensive consulting services to customers of the bran. You can see the "Contact Us" button provided by Air Canada by browsing the homepage and any other detailed pages. In this way, you can contact Air Canada customer service as soon as possible.