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Reviews of United Airlines

Ella Jones
2019-12-26 23:04:46

Their staff can be really helpful…

Their staff can be really helpful sometimes but the service is so poor. We flew from Chicago to LA and it's a shame how poor the service was.

2019-05-19 21:38:44

If there were 10 stars I would give it…

If there were 10 stars I would give it to United. They got my son on a plane so he was not stuck in the airport over night. He flew in from Managua on American Airlines and because they had cancelled so many flights he was stuck in DFW. He had a ticket the next morning on United Airlines. He went over to the United Club lounge to wait until they closed and then he was going to go sleep at the gate and wait for his 5:00 am flight. The agents were not comfortable with him doing this. So Denise and Michelle sprung into action calling the manager Vincent and he put Sebastian on the plane. They went so far as to give another passenger a voucher for the next flight so my son could get home safely. This was the most amazing customer service we have experienced... ever. We are so gracious and will always fly United. I own a pizzeria and can't wait to tell my customers about our experience with this airline. Unprecedented customer care and service by far!!!! We wish we could hug these 3 people. Thank you, thank you, thank you!!!

2017-07-18 03:57:35

Great airline and the website is top notch.

United isn't perfect but then again, what airline isn't? I was a faithful flyer based on my travel in a few destinations. Flew ~2-4 one ways each week for a few years. Always booked directly through the website. When you hit status, its great! Unlike some other airlines, they'll never leave a first class seat empty. They'll fill it with those that not only have the most segments, but highest revenue profile (from what I saw). It asks a few more questions than others (Southwest) but once you get into the groove of using it, you barely notice the extra clicks. Not a huge deal. Their mobile apps were sketchy back in 2011-2013 but the recent updates are great! Never hit a problem with it since ~2015.

2016-09-05 23:31:04

Value for money

Flew with them NY-Chicago-Washington, and all was perfect)

2016-06-06 11:35:59

Bereavement Trip Last minute booking

When missed book my trip. United advised me to contact them. So, I did. wasn't helpful. HOwever, the attendant advised me to go to I found a flight out for the funeral I needed to attend the same day departure and minutes apart from the flight that I booked with and it was only $60 more than the flight. Very economical and easy to purchase. I would use them again. The flight attendants were wonderful as well. I recommend flying United airlines.

2016-03-16 13:54:20

Easy website to use, flights a bit pricey

I found the website easy to use. I was able to see all my choices clearly, each labeled well with prices. The prices for a short flight from Chicago to DC were a bit pricey, but everything else went well.

FAQ for United Airlines

How can I get social with United Airlines?

United Airlines have registered official account on all major social media platformss, including Facebook, Twitter, Instagram, YouTube and Snapchat. You can subscribe to United Airlines channels through your favorite social media. By this means, you will not miss the latest news and United Airlines discount code.

Does United Airlines have a student discount?

Yes. Even though United Airlines has many different types of discount code, United Airlines student discounts are only available to the currently enrolled students. To get United Airlines special discount, just present the student certificate, and you could save £25 on average through the student discount program.

How to contact United Airlines?

You can easily find the \"Contact Customer Service\" button provided by United Airlines by browsing the homepage and any detailed pages. Don't be hesitated and just click this button to talk to United Airlines customer service and solve your problems during shopping.