Halfords Military Discount April 2024

We were on holiday Near Salisbury and had a puncture on our e-bike. We took the wheel to be repaired and was greeted by Lee and Libby. They were very helpful and offered us a solution to help us to prevent further punctures. Unfortunately, the product did not work and we had three more punctures on both our bikes. we are taking them to the Ipswich Branch to get them sorted. However this is no reflection on either Lee or Libby's helpfulness.

Poor After Sales:I had actually considered the Halford's service to be fairly slick given the current problems caused by Corona virus.After having queued up at the store to be served, I finally paid for and had my new van battery installed, no issues there. Halfords policy is to not issue paper receipts but to e-mail them to you instead, I have never been in favor of this due to the amount of junk mail i receive. So anyway, not having any choice in this, I clearly read out my e-mail address the person serving me......A day later, have i received the mailed receipt? Of course not, when i communicated this over the phone at the Norwich branch where I bought the battery from......you'll like this; I was told to come back to the store.....queue up again to have the purchase refunded and sold back to me??Hands up who wants to drive back to Halfords, queue up for 20 - 30mins due to halfords own incompetence?The excuses came thick and fast, at the end of the day they provided me with a sub-standard service. I am a self -employed key worker, therefore i have to keep records of purchases....not sure how to put this but ill have a go: I DO NOT HAVE TIME TO QUEUE AGAIN DUE TO YOUR INCOMPETENCE.....(hate shouting).They gave me these numbers for my £127 battery including fitting: 423052...Means nothing to me.....I want my receipt.

Ordered a replacement car battery on the 7th. Dispatched and delivered for the 9th.Would've liked details of the courier and some tracking information, as was advised it was out for delivery yesterday so didn't go out for milk!But overall, very happy with that level of efficiency in the current climate.

Can't believe the ratings on here! Halfords is great for all things 'car' and even lets you check stock for your local store on their website.

Fantastic service! My car headlight bulb needed replacing, so I reserved a new one and requested fitting online. I then received a phone call asking when I would attend. I arrived at Halfords at the Pentrebach Industrial estate, Merthyr after work, and the gentlemen replaced the headlight bulb very quickly and easy. Brilliant service! I highly recommend to anyone who needs help with their vehicle.

Halfords Whitstable Unfortunately another halfords fitted a wrong battery which failed twice.This was reported to Whitstable branch . Whitstable checked the halfords website which clearly says not to be fitted to my van .They put the correct one on with no additional costs ,I like to thank halfords Whitstable to admit the mistake of another branch and put it right . They were very professional and nothing was too much trouble

Amazing Service from Keith at Farnborough Gate store.Having tried to borrow several different friends bike racks, non of which fitted my Audi Q3 roof bars, Keith went to the trouble of opening a Thule Box, ensuring it was complatible and given me some very good advice I hadn't considered. Thanks!

Sam was very helpful at Halfords Portsmouth, fixed my bike very quickly, and was helpful and informative.

I would not have had a clue what to do when the screen washers I wanted were not in stock. The gentleman who served me in the Harrogate store, with 3 windscreen wipers) was excellent and spent a lot of time working out what would be good replacements - and he was spot on.

Currently at the halfords autocentre Allison Court. Came in for the free brakes tests as my from brakes seemed to be screeching. To be honest, I thought they were OK, but wanted to be sure and I was expecting the garage to say " they need this or that done etc" But to my surprise the friendly gentleman who wore glasses ( may have been the boss) informed me that there was no issue and plenty of meat of the pads. I thank you and your staff for all your honesty, it is a hard thing to come by nowadays. I will be back for a full service and mot in June.This is how you will get new customers and I will tell people of the way I have been treated, which I can only say was really positive. Thank you the man with the glasses.... Halfords you need more like that.Thank you