Virgin Atlantic Military Discount Uk April 2024

I have used virgin a lot and just flown Heathrow to Las Vegas in premium, wow the crew couldn't have been nicer, it was on the dreamliner so felt better than usual when landed, having a comfy seat and plenty to eat & drink (coffee bottomless )Although not in everyone's price bracket it is worth the upgrade, excellent, thank you, I can't afford first class but who knows when the lottery numbers come up....

Flew return Upper Class from London to Johannesburg in late February this year and was very impressed. Usually Fly BA Club World on this route for work but wanted to try something different. Choice between Virgin or SAA. Easy decision. Must say the Virgin experience is unique and very different to the BA CW. I enjoyed the experience, from booking, online check-in to the impressive Lounge and chauffeur car service that picked me up from my doorstep and took me straight to the Virgin Lounge. The new Upper Class rolling out this year promises to be an event better experience. Looking forward to it. Have not given it 5 starts as not at the same level as Qatar Q-Suite, Emirates, Singapore etc. Different league but still excellent.

My family and I have travelled Virgin Atlantic economy on numerous occasions in the past 20 years, I’ve always been pleasantly surprised with their overall attention to detail, cabin crews efforts to make long haul experience’s with them as pleasant as possible. Virgin management and staff always gave you that bit extra to set itself apart from other airlines. From its beginnings in the mid 80’s, one person and key staff built Virgin Atlantic into a major player that attracted customers worldwide. Whilst I accept there’s been changes in the Airline Business in the last decade, and more recently the covid epidemic, it’s my opinion the driving force behind Virgin Atlantic and more importantly the key staff that made it what it was, are no longer there to keep it on track. When you factor in Virgin Atlantic, Holidays year on year losses, even prior to covid, the negative reviews on here, damage to customer loyalty, loss of repeat, and returning customers, one must ask the question, how are you getting this so wrong, on so many levels. Whilst I have to give 5 stars given my experience, these negative reviews speak for themselves, please consider the damage your doing to the Virgin brand, It’s quite simple, give your customers what they want, thats what Virgin was built on.

Great holiday! Best airlineWe flew in December to the USA and i am blown away at how good the staff were considering the difficult time. Felt safe and got a great deal on our holiday! Thanks Virgin!

I booked a flight with 'Bravofly' for my Virgin Atlantic Flight from MAN to BOM and received an email from Bravofly to say that the flight was preponed to 3 days earlier which meant I was in transit for 2 nights!!! I called Bravofly and tried to make the change but they were most unhelpful. After multiple calls and emails out of desperation I called Virgin Atlantic for advice. Although, technically, Virgin Atlantic could not make the date change on behalf of Bravofly, after I told them what an experience I had, the customer rep. I spoke to Reece, calmly and confidentially told me to leave it with him and he would see what he could do. After being on hold for a couple of minutes, Reece made the change for me. It was like a dark cloud had been lifted!Reece, as I said, you are a lifesaver! I do hope this message gets to you and to your supervisors who can see what an asset to the company you are.

Easy to use website. Fast responding helpful customer service. Great product and good value. People seem to have a downer on them because of their most high profile owner. However, I want to support British companies and the employment of British people above any personality preferences.Hope they pull through to the other side of all this.

A good flight. Very easy check in and cabin staff very friendly and chatty

Good service, decent food, amenable staff, comfortable seating. What more could you ask for on a long-haul flight.

Recently travelled by VA return LHR/DEL. Check-in at LHR/T3 (VS 300 5th April 19:30 Hrs) was very smooth and well organized. VA staff were very keen to help.On the other hand check-in DEL/T3 (VS 3034 MAY 22 02:30 Hrs) was totally in chaos. There was no staff to help. Stood in the bag drop kew for about 70 mins as there were about 6 passengers in front of us. VA check-in took about 40 mins to check-in one family. The rest 6 passengers took about 30 mins to checkin. There was no proper filtering process for passengers. Staff just turned their back when approached. Being a flying club member, would seriously consider whether to fly with VA in future. Please train your DEL staff properly.

When we went to st Lucia some years back now we flew virgin and even in economy you get treated like your in first class would recommend them to anyone