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Virgin Holidays Uk Military Discount November 2022

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Reviews of Virgin Holidays

p robertson
2011-06-17 16:03:11

first trip to usa

virgin did it all flights hotels rental cars. in flight service much better than british airways. the hotels were very nice and in good locations, it was obvious virgin had gone to a lot of trouble to find out about the local area for the customers using the holiday service.

baz
2021-02-27 20:12:15

I needed to move my holiday date due to…

I needed to move my holiday date due to the Covid restrictions. It took ages for anyone to answer the phone but I'll make allowances for the fact that staff are obviously in short supply. The lady who answered was very patient and made sure the new dates were entered then also explained my options and prices. The on-line page is easy to use so hopefully everything is sorted now apart from the Government confirmation!!

Brenda NICHOLLS
2022-01-11 15:43:08

I have given Virgin holidays 5 stars…

I have given Virgin holidays 5 stars because the lovely reps at the Banbury Virgin store were outstanding in sorting out a cancelled holiday and rebooking it at a later date. However, I had like many others on here tried to call the customer service line before then and had the same very bad experience!! So I recommend if you can, book an appointment at your nearest Virgin store!

Julie Greenleaf
2017-06-28 20:43:39

A wonderful holiday

Having read all the reviews on virgin holidays I was just hoping that it was human nature to leave a review when there was a complaint so just to balance things out I would like to say, having just returned from a holiday to Fort Myers Florida, that the flight, the house and all other aspects of the holiday were perfect. The cabin crew were just lovely, nothing was too much trouble. Virgin will now be my first choice for all future flights and holidays. Many thanks

David Green
2016-11-28 14:25:47

REFUND OUTSTANDING

Reference Holiday 4214975WE were expecting a refund for the lost day as outlined in your emails, but this has not materialised.We returned from Orlando on 22nd of October more than sufficient time has elapsed to make the day refund.David Green

Victoria Davied
2020-04-23 21:27:59

I was due to fly out to Las Vegas 22nd…

I was due to fly out to Las Vegas 22nd of March. At the time we were advised a credit note only would be issued, if I wanted a refund I would have to go through my holiday insurance due to this being a medical pandemic.I managed today to speak to Emma who was working from home. She was absolutely amazing and even though she couldn’t deal with my query she reassured me I would be contacted today by her supervisor.As promised that did happen and I’m now getting a full cash refund. I totally can understand people’s frustration but when you do finally get through to somebody they are so helpful. I gave my 5 stars for the Virgin Colleagues having to work from home and dealing with very concerned customers at this stressful time. It definitely is not a reflection on Richard Branson as you should be ashamed of yourself

Tim Ward
2020-10-24 07:37:26

A good experience

Sorry for those who have had bad experiences, however getting my refund from Virgin Holidays was painless. I had booked a crossing on Queen Mary, a hotel in NY and return flights with them booked this December. They asked me if I wanted a refund and acknowledged my choice. Shortly after that they told me I would have the refund within 2 weeks and I did.

Andrew
2022-03-31 20:04:39

Booking Ref 6285320 CRM:078000125

Booking Ref 6285320 CRM:078000125This was reviewed by Claire in the resolutions team, and I’m so happy with the outcome. I had to cancel our holiday due to unforeseen albeit unique circumstances, Claire reviewed my issue and listened to my point of view and to be honest she’s lifted a weight from my shoulders with the help she provided me. I know it’s been tough for holiday makers these past 2 years or so.It’s nice to see common sense being used and not just ‘sticking to the rule book’ so to speak. The issue was solved in a matter of days and Claire is a credit to virgin holidays for her open mindedness and consideration she has shown myself and partner.I will be re booking for next year when the times right, after the service I’ve received from Virgin Holidays I’d never even consider using another company.All the best and thanks again.

Phillip Rickards
2018-11-22 15:27:21

I don't understand the bad reviews

I don't understand the bad reviews. Always enjoyed their holidays. Never had any issues at all. Arranged a difficult American Road Trip which was flawless. Thanks VH.

Sarah A
2020-04-20 14:04:58

Thank you Josh!

The status of my holiday has been up in the air and there has been a lot of waiting which is completely understandable given the amount of customers Virgin has.. I finally received an email on Thursday saying it will not go ahead and we had been given the choice to rebook or have a refund.. they provided 2 forms for each of the choices and once filled in said virgin would contact us by phone.They called this morning and I spoke with a lovely man called Josh, he managed to rebook to the dates we wanted and the difference in price was minuscule to our delight. He made everything so easy even though they are all working from home. Before you leave that 1 star I think you should maybe all think about the pressure the staff are under, they are trying their best with limited resources from home, be patient! A lot of us are in the same boat so think before you fly off the handle!

FAQ for Virgin Holidays

What kind of payment method does Virgin Holidays accept?

Virgin Holidays doesn't want small things like money to hinder your happy vacation, so it gives you all the flexibility that bank managers desire. You need to use a standard deposit of £ 175 per person (including children) to ensure your vacation, which can be paid by credit card or debit card. If you have a few months left on your holiday, you can share the remaining expenses by setting up direct debit or logging in to manage my reservation and paying a large fee with your card.

Does Virgin Holidays provide special assistance during their flight?

Yes, of course. If you need special help, please inform Virgin Holidays at least 48 hours before the flight takes off (earlier if you travel with an assistance dog), and you can request special help in "my reservation". Virgin Holidays provides customers with special meals, help for visually impaired and disabled passengers, special seats, etc.

How do I earn points in Virgin Holidays?

Taking a flight from Virgin Holidays or its airline partner is the fastest way to earn points. The more times you fly and the more you spend, the more income you will earn. By earning points, you can upgrade or get bonus flights for you and your friends.

How can I get social with Virgin Holidays?

You can search the official accounts of Virgin Holidays on major media social platforms, including Facebook, Twitter, Instagram, Pinterest, YouTube and Snapchat. Follow Virgin Holidays to get the latest trends of Virgin Holidays products, and know the latest Virgin Holidays discount code, and more different benefits.

Does Virgin Holidays have a student discount?

Yes. For currently enrolled students, Virgin Holidays provides them with special student discounts in the form of discount code to ease their financial pressure. But it is worth noting that such Virgin Holidays promo code can only be used after successful verification of the student identity.

How to contact Virgin Holidays?

You can contact them through Virgin Holidays's customer service contact page. You can also contact Virgin Holidays through their social media page. The general customer service page provides a message or contact customer service button for Virgin Holidays customers. Click this button to send a message to Virgin Holidays. Virgin Holidays customer service will handle the problem for you in a timely manner.

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About Virgin Holidays

Since 1985, Virgin Holidays has become the largest and most successful transatlantic travel agency and a market leader to the United States and the Caribbean. In addition to the United States and the Caribbean, the airline also offers holidays to Canada, the Far East, South Africa, the Middle East, the Indian Ocean and Mauritius in order to find your ideal destination. In 1995, the company also won the magazine award for the best long-distance travel agency in the United States.

Rate
3.0 / 387 Votes

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