Vodafone Military Discount April 2024

Very helpful on the phone with my business issue. Thank you Sally.

Excellent customer service from the Meadowhall branch.. a lovely woman called Shanie helped me get my new phone and provided amazing customer service through the whole journey with loads of tips to save and helping me get a better broadband suited to me. I also want to shout out Mieszko who was great to chat to while coming in to pick up the phone. All in all the Meadowhall store is great with people that are willing to help always. I would definitely be going back in the future solely because of the customer service so Thanks Vodafone & Thanks Shanie

I speak as I find. I ordered Vodafone Fast Fibre 2 on 27/8/21. The online ordering process was simple. I needed the WiFi hub delivering to a different address to the installation and I was assured via webchat that this could be arranged during the booking process (it could). I was offered an installation date of 10/9/2021 and was advised that the router/hub would be delivered 3 days in advance of installation.Communication by email and text during the process from both Vodafone and BT Openreach was excellent. The router was delivered on the Tuesday prior to the Friday installation. The BT guys rang me about 10 minutes before their arrival. Once they had left I noticed that I had a dial-tone on the phone immediately and once the router had updated and rebooted I had a full broadband service.The only reason I am not giving a full 5 star review is that the VF order tracking system did not recognise my order number. It did for a few hours after placing the order but then ceased to recognise it. Also the VF account could not be accessed until today - the date of the installation. If VF made this clear it would have saved me a bit of concern but overall I'm pleased. I have no connection with VF.

ibrahim almahallawy In customer service was very helpful is getting my data issues sorted out he stayed on the line until it was sorted.

Happy with service

I find it extremely annoying having to wait hours and hours on the phone for customer service.Regardless of how big the company is, it seems like you tend to forget the little guy, very frustrating.

I was very impressed with Abdul its ben very nice and helpful and am very happy with vodafone best choice ever .

On the whole dealing with Vodaphone as clear in most reviews is far from good.Let me tell you about my experience by a dedicated young lady called Alia Ali in Braehead store, Scotland.I had purchased a new I Phone 13 having owned an android for many years. Now technology has come on long way with IPhone upgrades being very straightforward. Not so android to IPhone. Without the dedication and perseverance of Alia I would not have had the majority of my apps, contacts and all other aspects transferred over. After almost 2 hrs Alia had achieved what I thought would be impossible.Quite simply despite the late hour Alia tried all sorts of different solutions to achieve this. In addition I had a great conversation from an enlightened and intelligent young lady. Vodaphone recruit more individuals like Alia! That has kept my account with Vodaphone.

I just wanted to write a review for a lady called chloe Bennett who was brilliant this morning she helped me get the perfect contract for me and was so helpful throughout the whole process she gets 5 stars from me, I have been a customer at Vodafone for about 15 years and she was by far the most helpful person I have spoken to in that time chloe has great customer service and your lucky to have her!! Many thanks Rhys couldrey

Excellent operator. I have mobile phone and broadband with Vodafone. Works smoothly, renewal was easy online.